MHS-PatientAmbassador

Name

First

Last

Email

Do you have a minimum of 1 year experience in a healthcare/medical environment and/or call center?

Yes — 1+ year in a healthcare/medical environment
Yes — 1+ year in a call center
Yes — 1+ year in both healthcare/medical and call center
No — less than 1 year total

Must be fluent in Spanish: what is your Spanish fluency level?

Fluent (can speak, read, and write Spanish comfortably)
Conversational (can speak Spanish but not fully fluent)
Basic (limited Spanish)
Not fluent in Spanish

You MUST pass a drug and background test with MSI and will take another through MHS if converting perm. Do you agree?

Yes, I can pass drug and background testing with MSI and again through MHS if converting perm
I can pass background testing but I’m not sure about drug testing
I’m not sure I can pass background testing
No, I do not agree / cannot meet this requirement

MHS will do an employment and education verification to see if it matches resume during conversion process. If there is a discrepancy they will no longer convert them. Which statement best matches you?

My employment and education will match my resume with no discrepancies
There may be minor differences but I can provide documentation/clarification
I’m unsure whether all employment/education details match my resume
I know there are discrepancies that may not match verification

MHS hours: Can you attend the five-week training (2 weeks in classroom + 3 weeks on the floor with trainers for hands on training)?

Yes, I can attend the full five-week training (2 weeks classroom + 3 weeks on the floor)
Yes, but I may need to miss some time during training
I can attend only part of the five-week training
No, I cannot attend the five-week training

Training hours Mon-Fri 9:00am-3:30pm and it is vital they have perfect attendance or close to it. Can you commit?

Yes, I can commit to Mon–Fri 9:00am–3:30pm with perfect (or close to perfect) attendance
I can commit to the hours but my attendance may not be perfect
I can commit to some days but not all Mon–Fri during training
No, I cannot commit to Mon–Fri 9:00am–3:30pm during training

Communicate to candidates training class start date. Must be available to start on this date and ask if they have any pre-planned appointments that may interfere with training. If they do see if they can adjust. Which best describes you?

I can start on the training class start date and have no pre-planned appointments that interfere
I can start on the training class start date and can adjust pre-planned appointments if needed
I can start on the training class start date but cannot adjust pre-planned appointments that interfere
I cannot start on the training class start date

Regular hours after training Mon-Fri 10:00am-3:30pm with two assigned 15 min breaks totaling 27.5 hrs/wk; once established there is potential opportunity to be remote. Can you work these regular hours after training?

Yes, I can work Mon–Fri 10:00am–3:30pm (27.5 hrs/wk) with two assigned 15 min breaks
Yes, I can work those hours but I may need different break times
I can work some of those hours but not consistently Mon–Fri
No, I cannot work Mon–Fri 10:00am–3:30pm after training

your after and

Pay is 16.00-17.50/hr based on experience; upon conversion to direct hire it is at MHS’s discretion on what they will offer hourly. Which statement best matches your understanding?

I understand pay is 16.00–17.50/hr based on experience and direct-hire conversion pay is at MHS’s discretion
I understand the 16.00–17.50/hr range but expect a guaranteed higher rate upon conversion
I am not comfortable with 16.00–17.50/hr based on experience
I do not understand the pay and conversion discretion details yet